Joann C.
Client
I had to figure out which insurance plan to go on and wanted an expert to help me with my decision. I contacted SMILE Insurance Group. What an amazing experience. It's kind of how you wish all businesses operated.
I left a message and Chris Fong got back to me within minutes. We setup a session and he walked me through the medical, dental and prescription choices. He gave me options, some insights to the various insurance companies which helped me make the right decision for me.
During our video session together (really, he did all the work), he got me signed up and all the financials taken care of. There were a few frustrating moments as dealing with insurance companies isn't fun. So while I was ready to smash my pc, Chris didn't. Very patient man. There was a follow-up item that I had to do a few weeks later and he took care of that too.
The whole experience with Chris was incredible. I can't say enough about how professional and detailed he was. Thanks Chris!
Bart G.
Client
Positive: Professionalism, Quality, Responsiveness, Value
Harry was recommended to me by a friend when I needed to enroll in the Medicare supplemental plan. He was very knowledgeable and got me into a plan that I am very happy with. When my daughter recently lost her health insurance I called Harry to see if he could help her get a policy that provided her good coverage and was affordable. In a nutshell Harry stepped up, found a policy for her that meets her needs and coached her through the application. She was very happy with the whole experience. I can confidently say that I would recommend Harry Fong to anyone who needs insurance, they won't regret the choice.
Peter S.
Client
Positive: Professionalism, Quality, Responsiveness, Value
Chris did a great job of helping me navigate through the many options in choosing my Medicare supplement policy. He is knowledgeable, professional and has great patience. Really a good resource and looking forward to long term partnership with him.
Renate M.
Client
Harry is a wonderful, professional agent, always ready with answers and help. He saved me in my Diabetis need of testing strips. I am very grateful for his prompt attention and action.
E J
Harry explained Medicare in a way that is uncomplicated since its my first time signing. He was very professional and knowledgeable and answered all my questions. Thank you Harry!
